The Top Five Questions to Ask a Cremation Provider

While cremation is becoming an increasingly popular choice for Milwaukee families, it’s important to remember not all cremation providers are equal. Scandals in the media have caused many to be rightfully wary of cremation. On top of that, the choice to cremate can involve personal, religious, or societal beliefs. In some cases, preferences are known before death, but in others, family members must make this decision. This is why we always recommend that people preplan their arrangements, so loved ones aren’t put in that position during a time of grief.

Whatever your wishes, you have to make sure you choose a cremation provider you can trust will treat your loved one with dignity, and of course, you have to be confident that the cremated remains returned to you are those of your loved one and not someone – or something – else.

Here are some questions you should ask any cremation provider before trusting yourself or your loved one into their care.

1.) Do they have a private, on-site crematory?

Many cremation providers outsource their cremations to third parties. Sometimes even in another city or county. At Krause, we didn’t want to do this. We wanted the ability to control every aspect of the entire process to make sure it’s up to the Krause standard. That’s why we have our own private,Questions to Ask on-site crematory. You can have peace of mind knowing your loved one is always in our care.

2.) What kind of training has their staff received?

Our Crematory Chapel is operated by our knowledgeable and licensed professionals. We strictly adhere to a Cremation Code of Ethics and are members of ICCFA (International Cemetery, Cremation and Funeral Association), which provides advanced staff training.

3.) Are they experts in following any specific religious guidelines you or your loved one want followed?

Milwaukee is an incredibly diverse area, and you can find people here from all different cultures, religions, and ethnic backgrounds. We embrace and respect cultural and religious diversity. Working with a family’s clergy or cultural leader, we make sure religious guidelines are strictly followed.

4.) Do they allow you to view the crematory facility and equipment ahead of time?

We encourage personal inspection and are the only funeral home in the area with a special viewing room located next to our crematory to facilitate those who wish to be present for the start of the cremation process. We would be happy to give you a personalized tour of the facility, if desired. We offer this with confidence, because we know you will find our equipment is state-of-the-art, immaculately maintained, and environmentally safe.

5.) What kind of guarantee do they offer?

We are the only family-owned funeral provider in Milwaukee to offer a 10-step cremation process backed by our exclusive Cremation with Confidence™ Guarantee. Our trademarked, rigorous process ensures that your loved one is always treated with respect and that the cremated remains you receive are, in fact, those of your loved one. It includes a strict ethical code over-and-above the state regulations to ensure the best possible cremation experience.

Whatever your final wishes, our considerate, thoughtful staff will be sure to help you arrange a personalized, affordable service while offering you the peace of mind you need at this difficult time. We invite you to reach out to us any time to learn more about our cremation options, to set up a tour of our facility, or to begin the process of putting your arrangements in place.


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